1 Full Day
Listening and memory are paired skills—each depends on the other for its effectiveness. Likewise, each is a critical skill for men and women in both their personal and professional roles. Most people believe that one must be born with these skills; however, the truth is that these are skills that are learnable! Listening and memory are activities that you accomplish, not skills you inherit.
- Recognize and minimize listening and memory barriers
- Develop skills to listen more attentively
- Apply memory techniques