The Supervisor’s Toolkit

1 Full Day

The Supervisor’s Toolkit is focused on translating basic management principles and techniques into tools that can be used in the everyday practice of a managing supervisor. Managing people in organizations can be challenging, though managing effectively is critical to meeting the organization’s objectives. This course is designed to help the supervisor understand their role and responsibilities in effectively leading others and managing work.

Course Objectives:

  • Identify and learn to use the “power” tools available to all supervisor’s
  • Describe the supervisor’s use of “Human Skills,” “Technical Skills,” and “Conceptual Skills” in handling responsibilities
  • Identify the skills, knowledge, and behaviors needed to supervise staff
  • Identify common pitfalls that supervisors may encounter
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