Managing Diversity

1 Full Day

Let’s make sure that there are effective working relationships with diverse people at the workplace by teaching managers and supervisors how to respond to, and resolve day-to-day workplace situations while promoting a respectful and inclusive working environment.

Course Objectives:

  • Identify the management responsibilities for maintaining and promoting a respectful and inclusive workplace
  • Distinguish among illegal, impermissible and inappropriate conduct in the workplace
  • Use four steps to address day-to-day workplace situations
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